> ## Documentation Index
> Fetch the complete documentation index at: https://docs.paylead.fr/llms.txt
> Use this file to discover all available pages before exploring further.

# Edit an Offer

> Adjust a published Offer mid-flight: refresh its description and visual, deactivate it, or layer Reward rate boosts on top of the default rate.

<Warning>
  **Work in progress, under review.** This page is not validated yet and may contain inaccuracies. Track and record its status in the [documentation review tracker](https://www.notion.so/22a535a8f8794ec8aa19f56cbb5f749a). This banner is removed once the page is validated.
</Warning>

A published [Offer](/glossary#offer) is not frozen. As a [Program Manager](/glossary#program-manager), you can tune its Consumer-facing content, deactivate it, and add Reward rate boosts to lift conversion during a campaign push. A few fields are locked once the Offer is live. This page covers what you can and cannot change.

To open an Offer in edit mode, find it in the **Offers** list and click the edit icon on its row.

## What you can change

The edit screen exposes two zones: a read-only summary of the Offer's configuration on the left, and a **Quick Edit** panel on the right with the editable fields.

### Editable fields

The **Quick Edit** panel lets you adjust Consumer-facing content and distribution without touching the commercial envelope:

* **Offer Name**: the name shown in the catalog.
* **Description**: the Consumer-facing description.
* **Legal Terms**: the legal text bound to the Offer.
* **Application**: whether the Offer is available **Online**, **In Store**, or both.
* **Channel URL**: the online-store URL. Required when the Offer is available online.
* **Highlight Level**: how prominently the Offer is surfaced in the catalog.
* **Active Offer** toggle: flip to the left to deactivate the Offer without deleting it.

<Tip>
  When the field supports multiple languages, use the language icon next to it to apply your edit to a specific locale (for example, the French Description while leaving the English one untouched).
</Tip>

Click **Save** to commit the changes.

### Read-only summary

The summary on the left recalls the immutable parameters of the Offer:

* **Dates**: the configured start and end dates.
* **Publication Date**: when the Offer was created. It becomes visible to Consumers at the start date.
* **Offer Date Expired**: the expiration date.
* **Offer Deactivated**: when, if ever, the Offer was deactivated.
* **Budget Reached**: when, if ever, the Offer's budget was hit.
* **Type**: Reward or Voucher.
* **Reward**: the current [Cashback](/glossary#cashback) rate paid to the Consumer.
* **Rewarded Price Range**: the purchase amount band that qualifies for a Reward. A purchase below the minimum is not rewarded; a purchase above the maximum is rewarded on the capped amount, provided it stays below the **Maximal Transaction Eligible Amount**.
* **Maximal Transaction Eligible Amount**: the hard ceiling above which no Reward is triggered.
* **Channel**: online, in-store, or both.
* **Targeting**: whether the Offer carries eligibility criteria.
* **Control Group**: whether a slice of the audience is excluded for measurement.
* **Segments**: the [Segments](/glossary#segment) the Offer targets, if any.
* **Audience**: the number of [Consumers](/glossary#consumer) eligible. Click **Download** to export the list.

<Warning>
  The default Reward rate, the start/end dates, and the commercial envelope (price range, capping) cannot be edited once the Offer is published. To rebuild from scratch, delete the Offer and publish a new one from the same [Campaign](/glossary#campaign).
</Warning>

### Visuals

Below the summary, the **Offer Visuals** zone lets you switch the illustration. Pick one of the six visuals the merchant provided with the Campaign; the new visual becomes the Offer's image in the catalog immediately on save.

## Adjust the Reward rate

The **Reward Rate Phase** zone lets you layer time-bounded boosts on top of the default rate. Use it to amplify the Offer during a marketing push, a seasonal moment, or a partnership campaign without rebuilding the Offer.

### Rules

* The boost must stay **above or equal to the default rate**. You cannot decrease the rate mid-flight; that requires deleting and republishing the Offer.
* A boost lives between two dates and must fit within the Offer's overall start and end dates.
* A phase that has already started is **locked**: you can no longer edit or delete it. Only future phases are mutable.
* Phases can overlap. When they do, the **highest** rate applies for the duration of the overlap.

The lower band in the **Reward Rate Phase** zone visualizes the Offer's default rate and full window. Each block above it represents a boost:

* **Blue block**: the current Reward phase applied to the Offer.
* **Red block**: a new phase available because the merchant raised the [playground](/glossary#playground) on their side. You must define the boost and its execution date.

### Add a boost

<Steps>
  <Step title="Open the Reward Rate Phase zone">
    Scroll down to **Reward Rate Phase** on the Offer edit screen.
  </Step>

  <Step title="Click Add">
    A configuration panel opens.
  </Step>

  <Step title="Set the dates">
    Pick **Date From** and **Date to**. The window must fit inside the Offer's overall dates.
  </Step>

  <Step title="Move the Reward Rate cursor">
    Slide right to give a larger share to the Consumer. The cursor cannot go below the Offer's default rate.
  </Step>

  <Step title="Save">
    Click **Save** to register the phase. It appears as a new block in the timeline.
  </Step>
</Steps>

To edit a future phase, click its block in the timeline and adjust the dates or the rate, then save again.

### Reward rate boosts vs. playground phases

These two mechanisms are independent. A **Reward rate boost** is something you, the Program Manager, configure in Shift. A **playground phase** is something the merchant configures on their side: they can raise the available [playground](/glossary#playground) at any time on an existing Campaign (for example, a larger playground for Black Friday or Christmas). When a merchant's playground phase ends, the playground reverts to its default or to the next configured phase.

<Note>
  A Campaign always carries a default playground you can apply. Any new playground phase issued by the merchant is **always** above the default, never below. When a new phase appears, it shows up as a red block in the **Reward Rate Phase** zone for you to act on.
</Note>

<Warning>
  A playground phase cannot be shortened day-to-day. It always runs for the full duration the merchant defined.
</Warning>

Rate changes apply going forward only. [Rewards](/glossary#reward) already attributed at a previous rate are not retroactively recalculated.

## What's next

<CardGroup cols={2}>
  <Card title="From Campaigns to Offers" icon="workflow" href="/program/shift/campaigns-to-offers">
    Publish a new Offer from an available Campaign.
  </Card>

  <Card title="Offer Performance" icon="chart-line" href="/program/shift/offer-performance">
    Measure the impact of your edits and Reward rate boosts.
  </Card>

  <Card title="Segments" icon="user-cog" href="/program/shift/configure-your-program#segments">
    Refine the audience your Offer reaches.
  </Card>
</CardGroup>
