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This page answers the questions partner banks ask most often during evaluation and onboarding. For specifics tied to your contract or use case, contact your Paylead account manager.

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Business and pricing

Pricing depends on Program scope, transaction volume, and use case. Contact your Paylead account manager for a tailored proposal.
A standard integration takes a few weeks for the API layer and a few additional weeks for production validation and Consumer onboarding. Timelines vary with internal review cycles and specific development. 
Paylead operates across the Eurozone today. Reach out to your account manager for the current list of supported markets.

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Integration and tech

No. Paylead is a SaaS platform. Your bank calls REST APIs and consumes Webhooks. In some cases you may also use our white-labelled WebApp as a touchpoint in your own mobile app. 
On Cashback or Loyalty reward, latency depends on how often you push transactions to Paylead. The more frequent your integration’s cadence, the closer to real-time the Consumer experience feels. Most Rewards surface as pending within minutes after Offer usage.
Yes. Offers can be scoped to specific Segments and Campaigns, allowing different Cashback rates per audience, for example on Premium users.
Yes. The Paylead sandbox exposes the same endpoints, payloads, and behaviors as production. The only differences are isolation (no real payouts), a separate base URL and Offer contents. See Environments.

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Operations

Paylead handles refunds as part of normal transaction processing.
Use Shift for the day-to-day back-office view (Offers, Campaigns, Consumers, Rewards), and the Reporting guide for KPIs and exports.
Each Program has a dedicated customer success manager who handles Program performance reviews. Specifics are defined in your contract.

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What’s next

Security

Data protection and regulatory compliance for your integration.

API reference

Browse the Program API endpoints and download the OpenAPI specs.