Offer performance

Use Offer performance to measure whether one published Offer is doing its job: how much turnover it drives, how many Rewards or Vouchers it produces, and what it earns your Program in commission. It is a read-only view. To change the Offer’s content or Reward rate, use Edit an Offer. Open it from the Offers list: click the performance icon in the row’s Actions column. Reward LBS Offers have no performance icon. The header reads Performance / <offer reference>, with Export and Back beside it. What the page shows depends on the Offer type:

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Set the period

On a Reward or Voucher Offer, the page opens on Lifetime: from the Offer’s start date to today, or to its end date once the Offer has ended. The calendar next to it narrows the range, and never goes outside those bounds. Ranges longer than 92 days, and Lifetime when the Offer has run that long, are plotted month by month; shorter ranges are plotted day by day. The switch is automatic.

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Reward Offer figures

Eight tiles, in two rows of four: Total rewarded, Total playground, Total commission, Generated revenue, Number of rewards, Reward amount, Average reward, and Average basket. Each one measures the same thing as its counterpart on the dashboard, counted on this Offer only. See ALO Rewards KPIs for what each figure measures. Two charts follow the tiles:

• Reward amount + commission: your commission as bars, with the Cashback paid to Consumers as a line.
• Rewarded consumers: distinct Consumers who generated at least one Cashback in each bucket.

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Voucher Offer figures

Five tiles, three on the first row and two on the second: Total vouchers, Total voucher value, Total voucher sales value, Total voucher discount, and Total voucher commission. See Vouchers KPIs for what each figure measures. Three charts follow the tiles: Rewards amount + commission (the Voucher discount as bars, your commission as a line), Rewarded consumers, and Vouchers.

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Coupon and affiliated Offers

Coupon and affiliated Offers show a single tile, Number of participating customers, over one month. The field under the header shows the selected month, year, and granularity, for example August 2026 (Monthly). The page opens on the current month, at Monthly granularity. Click the field to open the picker:

• Step the month back and forward with the arrows on the month button.
• Step the year back and forward with the arrows on the year button, up to the current year.
• Click the granularity button to switch between Monthly and Daily.
• Click Confirm to reload the page for the new period, or Cancel to keep the current one.

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Export the data

Export downloads a CSV named after the Offer’s reference. It carries this one Offer over the period currently selected. Set the period first, then export; to cover another period, change it and export again. For recurring reporting across several Offers, or to reconcile with finance, use Rewards report or Vouchers report.

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What’s next